Having problems with Klarna? Use Resolver to make a complaint.
It’s quick, easy and (best of all) it’s free.
Get started
How do we calculate metrics?
62%
Resolution rate
Most complained about services
Buy Now Pay Later (BNPL)
Most common issues
Refund problem Account issue Payment issue
Account opened fraudulently
Klarner have never responded however Lantern debt agency have now dropped the case and are removing the claim from clear score, I do think that Klarna need to increase there due diligence as a simple check with council list would have shown I no longer lived at the address
« 1 2 … 6 7 8 9 10 11 12 13 14 »
Having problems with Klarna? Use Resolver to make a complaint.
It’s quick, easy and (best of all) it’s free.
Get started
Resolver is not affiliated to, linked with or otherwise endorsed by Klarna.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Keep me updated about
✔ Best and worst companies at resolving issues
✔ How to use your rights
✔ Advice on the latest issues
✔ Consumer guides, newsletters, surveys and more!
✔ Best and worst companies at resolving issues
✔ How to use your rights
✔ Advice on the latest issues
✔ Consumer guides, newsletters, surveys and more!
Show more
Show less
How does Resolver work?
Free forever
Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
Here's what some of our 5,044,428 users had to say
Thanks Resolver. Two successful PPI complaints upheld. Your information and templates make it so easy and it is all free to use, great service. Thank you.
Donna B via facebook
If it was not for Resolver I would not have tried to claim PPI myself, within eight weeks I have had a successful claim of £895 and get to keep it all. Thank you, Resolver.
Stephen Mvia facebook
A real help to making your claim for PPI without having to use an expensive claims company. Use the free search that these companies offer, then claim yourself using Resolver. It took me 10 minutes to fill out the online form, and so far, have got a good result!
Tony Bvia facebook
Found a link to this on the Money Saving Expert website, it's free to use and I've reclaimed 2 mis-sold PPI payments from old loans dating back to 1998. Very easy to use and only took 5 minutes to complete. Do not use a third party unless it's Resolver, as there is no charge to use it. Very happy with the service.
Nikki H via facebook
I did my PPI compliant via your site, having made a complete hash of a different claim by myself. I got confirmation that my complaint had been upheld and I could expect a cheque in 28 days. Great result.
Rob Evia facebook
Well done guys, I'm not going to say how much, but I just got a cheque from MBNA, your site made it very simple to do :)
Paul O via facebook
Resolver is so easy to use, very effective and FREE especially for Plevin and PPI. Don’t use a PPI company, use Resolver and the money you get back is 100% yours.
Maxine G via facebook
Excellent service. Made claiming my PPI relatively easy and would recommend to anyone
Janet S via facebook
Excellent service. Made claiming my PPI relatively easy and would recommend to anyone
Janet S via facebook
Helping you with Klarna
How do I make a Klarna complaint using Resolver?
If you want to make a complaint about Klarna using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.
How does my Klarna case file work?
Resolver allows you to keep a record of any email correspondence sent between you and Klarna, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Klarna, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.
Is it free to make a Klarna complaint via Resolver?
Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).
Contact details
To view the Klarna contact details press the button below
View Klarna complaints contact details
About
To help you get the best response from your Klarna complaint Resolver guides you through every step of the process.
To help you get the best response from your Klarna complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Klarna complaint.
Related Companies
Working with
With Resolver you can send your case to key ombudsmen and regulators including:
